Returns & Exchanges
At AR Fragrance, we want you to find your perfect scent, which is why we offer a 30-day return policy for unused and unopened products. If your fragrance doesn't meet your expectations, our team is here to ensure a seamless exchange or refund process.
Return Process
- 1.Initiate Your Request
Contact our support team at [email protected] with your order number and the reason for your return to receive a Return Authorization.
- 2.Secure the Package
Carefully pack the fragrance in its original, unopened packaging and include the printed return slip to ensure your items are protected during transit.
- 3.Ship the Item
Affix the provided prepaid shipping label to your package and drop it off at any authorized courier location within 7 days of receiving your authorization.
- 4.Receive Your Refund
Once our quality control team inspects the returned item, we will process your refund or exchange within 3-5 business days to your original payment method.